To place a refund, return or exchange request for an order placed with Script Readers academy, You would need to contact Script Readers academy via email at firstname.lastname@example.org, or by accessing your account with Script Readers Academy.
In order to expedite your request, please have your manuscript number together with provide the reason for your request. There is a typical 24 hours response time in reviewing your request and you will notified via email of the results. We reserve the right to extend the standard response time in exceptional cases with a prior notice to you.
Should you request a Direct Debit, the refund request can be processed only after a 6 weeks period from the payment date, which is the period needed to complete your bank settlement. Script Readers academy will only review and respond to your refund request after these 6 weeks period ends.
Refund, returns or exchanges request are accepted within 30 days from the date of placing the Order with Script Readers academy. Script Readers academy may grant extensions to this period for some special cases and Services at her discretion.
If you choose to pay by check or money order you may cancel your Order before making the payment or in case the payment is not received by us in 30 days Script Readers academy will cancel you Order.
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You may submit a request to cancel your order on the same day the order was placed. Please note that if the Order is already shipped or delivered we will not be able to approve the cancelation request.
Some products have special conditions for returns as described in the Order or Product materials delivered (“Products terms”) so please read the carefully before making a request with Script Readers academy. In case of misunderstandings between Script Readers academy Refund Policy and the Product terms, the present Refund policy will prevail. Shipping costs are non-refundable, except if due to Script Readers academy error, when you need to contact Script Readers academy and make a formal request.
If the refund request is granted by Script Readers academy, payments are refunded as follows:
Credit / Debit Cards payments will be refunded within one (1) business days;
Wire Transfer and check payments will be refunded within seven (7) business days and the cost of transfer will be supported by the end user;
PayPal payments will be refunded within one (1) business day;
Other payment methods will be refunded between five (5) to seven (7) days.
If applicable, Script Readers academy reserve the right to hold the refund payment until we receive a completed letter of destruction of the Product signed by you.
The present Refund policy is part of the Script Readers academy TERMS AND CONDITIONS.